This is the Privacy Policy and Procedures of NKH Fitness.

 

We respect your privacy and are determined to protect your personal data. The purpose of this privacy policy is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). We will also tell you about your privacy rights and how the data protection law protects you. NKH Fitness understands that you care how information about you is used and we appreciate your trust in us to do this professionally. This policy describes the personal information, details, circumstances in which we share the information and the steps that we take to protect your privacy and personal details on our Excel database. By visiting NKH Fitness, you are accepting and consenting to the practices described in this organisation. Our procedures are very important that you understand the awareness of Health and Safety and the rules of the venue where we hold our group exercise classes.

 

What is the purpose of this privacy policy?

 

This privacy policy aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you book a class, buy something from our store, or sign up to receive notification emails.

 

This website is not intended for children and we do not knowingly collect data relating to children.

 

You must read this privacy policy together with any other privacy policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other notices and is not intended to override them.

 

 

1. PERSONAL INFORMATION.

 

Any personal information provided to or gathered by NKH Fitness is controlled by our organisation whose office is located at our address.

 

 

2. HOW WE COLLECT YOUR PERSONAL DATA?

 

We use different methods to collect data from and about you including through: 

 

• Directly. You may give us your identity and contact data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

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  • Create an account on our website;

  • Subscribe to our service, emails or publications;

  • Request marketing to be sent to you.

  • Apply for our products or services;

 

We also create information that becomes part of the personal information on our Excel database to keep your personal details safe. Contacting us via our website or when you use our site (www.nkhfitness.co.uk) or contacting us by email, text or WhatsApp we collect, store and use certain personal information that you disclose to us. These include details such as your full name, telephone, mobile phone number, and email as well as location data and other communication data whether it is required for our billing purposes. If you contact us, we may keep a record of that correspondence.

 

3. THE PERSONAL DATA WE COLLECT ABOUT YOU.

 

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you which we have grouped as follows:

 

• Identity Data includes first name, last name, date of birth

• Contact Data includes email address, postal address, telephone number

 

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

 

We store personal information to provide the services you request from NKH Fitness such as to facilitate - administrations of our Excel databases, bookings on Bookwhen of classes with our services and other transactions. We may also use the information to advertise products and services to process payments and maintain accounts and records to prevent crime aid the prosecution of offenders and maintain our participant records. We also may use your details to send you updates, newsletters and promotions. When you request information from us or make an enquiry, we add you to our database.

 

If you fail to provide personal data 

Where we need to collect your data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

 

 

4. HOW WE USE YOUR PERSONAL DATA.

 

The information about our participants is an important part of our business and we do not share your information to others. The Data Protection rights, property, or safety of NKH Fitness our users or others. This includes exchanging information with other companies and organisations for fraud protection and risk reduction. We do not sell or share your personal information with third parties as our commitments are made in this policy. This does not include selling, sharing participants' personal information disclosing identifiable details from clients for commercial purposes.

 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

 

A) Performance of Contract: this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

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B) Legitimate Interest: this means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you unless we have your consent.

 

We have set out below, in a table format, a description of all the ways we plan to use your personal data. Please contact us if you need details about the specific legal ground, we are relying on to process your personal data where more than one ground has been set out in the table below. 

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5. HOW SECURE IS INFORMATION ABOUT ME?

 

We store electronic, physical and procedures in connection with the collection of disclosure of personal identification information. Our security procedure means that we may request proof of identity before we disclose personal information to you.

 

6. LINKS TO OTHER WEBSITES?

 

Our website and blog may include links to other websites. We do not provide any personal identification to these advertisers or third parties. We do not have access to control over cookies or other features that may be used, ads and personalised advertising content that are not covered by this policy. It is advised that you contact useful information about internet advertising such as the ‘Network Advertising initiative’ on how to opt-out of your personal information.

 

7. AFFILIATE DISCLOSURE

 

We may earn a commission from links on our blog and YouTube to make a living. Please read more about it here

 

8. OPTING OUT

 

Please note that if you do not wish to receive our updates from us, please unsubscribe from your mailing list. You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing info@nkhfitness.co.uk at any time. Please note that you will be unable to use Bookwhen to book your classes if you do not provide us with a valid email address.

 

9. COOKIES

 

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

 

10. DATA SECURITY

 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

11. YOUR LEGAL RIGHTS

 

Unless subject to an exemption under the data protection laws, you have the following rights with respect to your data: 

 

• The right to request a copy of the personal data which we hold about you.

• The right to request that we correct any personal data if it is found to be inaccurate or out of date.

• The right to request your personal data is erased where it is no longer necessary to retain such data.

• The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data. 

• The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable i.e. where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means). 

• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing.

• The right to object to our processing of personal data, where applicable i.e. where processing is based on our legitimate interests (or in the performance of a task in the public interest/exercise of official authority); direct marketing or processing for the purposes of scientific/historical research and statistics). 

 

If you wish to exercise any of the rights set out above, please complete this form or email info@nkhfitness.co.uk with the required information.

 

 

12. NOTICES AND COMPLAINTS

 

If you have any issues about NKH Fitness, please email us a thorough clear description and we will try to resolve this issue for you – please do not send your complaints to us on social media. Our website terms and conditions, and policies may change. You should check our website constantly to see recent updates. Our current Policy applies to all information that we have about you and your details.

 

13. QUERIES, REQUESTS OR CONCERNS

 

Requests, comments, and questions regarding this Policy are welcome and should be addressed to NKH Fitness at info@nkhfitness.co.uk

 

 

Procedures

 

FIRE EXITS: There are fire exits at the venues where we currently hold our classes. In the event of a fire or other emergency, alarms will sound throughout the facility. Do not run while the alarm occurs, and we will leave the building via the nearest Fire Exit. Fire alarms and extinguishers are located conspicuously throughout the venue.

 

FOOD AND DRINKS: We do not provide food and drink to the classes. Participants are not allowed to bring any soft drinks, alcohol and beverages to the class except a bottle of water to stay hydrated.

 

INJURIES: If an injury occurs during the classes, please let us know immediately to assist with First Aid and to document an incident. Emergency phones and mobile phones may be also used.

 

LOST AND FOUND: For any lost or found items, please contact: info@nkhfitness.co.uk

 

FILMING AND PHOTOGRAPHY: This is a strict policy as we advised our participants not to record or take photographs during classes due to copyright claims. We will be taking photos and videos of the class for promotional purposes and advertising only. If you feel that you do not want to be filmed or photographed to promote, please let us know before we commence our classes. Importantly, we won’t film and take photos of children under the age of 18 due to safeguarding concerns.

 

SMOKING: We do not allow participants to smoke during classes, which is prohibited in all facilities in the venue. Anything such as drugs, alcohol, cigarettes and tobacco are prohibited in class.

 

MOBILE PHONES: Mobile phones must be on silent to prevent disruption of a class; you cannot use your phone during classes or exercise. Please be considerate to keep your phone on mute or switched off.

 

 

Code of Conduct:

 

Please see our terms and conditions in the Misconduct section to see more.

 

These include:

 

1. Bullying other participants

2. Violent Behaviour

3. Verbal, Physical, Sexual and Emotional Abuse

4. Racial abuse: Racism

5. Rudeness towards participants, guests, and instructors.

6. Harassment

 

Please be respectful towards other participants, instructors, and guests in our positive environment to keep our classes going smoothly and professionally. Failure to apply these conditions will result in suspension and termination of one’s details on our database.